Copy of Endpoints

Manage individual devices with SIM cards and eSIMs provisioned on your Stacuity account.

An Endpoint represents a physical device that has a single SIM card (physical or eSIM) on your account. It is the smallest unit of connectivity managed in the portal.

Every endpoint has:

  • An ICCID — the permanent, globally unique identifier printed on the SIM card or encoded in the eSIM. This never changes.
  • One or more IMSIs — the network identities used when the device attaches to a mobile network. A single SIM can carry multiple IMSIs (for example, a multi-IMSI eSIM that can roam across different networks). The portal treats the endpoint as one logical unit regardless of how many IMSIs it holds. It's worth noting that you cannot orchestarate IMSI (turn on/off IMSI).
  • A lifecycle state — the endpoint's current operational status (see below)
  • An optional Name, Tags, and Reference — for your own identification and filtering

An endpoint on its own cannot pass traffic. It must be assigned to an Endpoint Group to receive a network configuration and become active.

Vantiq Motors — Example

Vantiq Connect manages eSIMs embedded in connected passenger vehicles at the point of manufacture. Each vehicle leaving the factory has a single eSIM — one endpoint in the portal. It arrives as Pending: allocated to the Vantiq Connect account, but not yet configured. The moment a vehicle is commissioned and its eSIM is assigned to the vantiq-connect-eu group, it becomes Active and the vehicle begins sending telematics data and receiving OTA software updates automatically.


Endpoint Lifecycle States

Every endpoint is always in exactly one of the following states. The state determines whether the endpoint can pass traffic and what actions are available on it.

StateWhat it meansCan pass traffic?Reversible?
PendingAllocated to your account, not yet in a groupNoYes, assign to a group
ActiveIn a group, fully provisioned, able to pass dataYesYes, suspend or terminate
IdleActive, attached to a network, but no current data sessionNo active sessionYes, device will create session when ready
DetachedActive, but not seen on any mobile networkNoYes, device will re-attach when in coverage
SuspendedTemporarily disabled. Any active session ends immediatelyNoNo
TerminatedPermanently disabledNoNo, requires support ticket within 90 days

State transitions

[Tenant allocates SIM]
        │
        ▼
    Pending ──────────────────────────────────┐
        │                                     │
  [Assign to group]                           │
        │                                     │
        ▼                                     │
    Active                    Suspended       │
        │                         │           │
        │                         │           │
        └──────────┬──────────────┘           │
                   │                          │
             [Terminate]              [Terminate]
                   │                          │
                   ▼                          │
              Terminated ◄────────────────────┘

On Termination: Termination cannot be undone through the portal. The endpoint record is retained for 90 days, during which Stacuity support can attempt reinstatement if contacted. After 90 days, the record is deleted permanently. Always double-check before terminating, especially when bulk-acting on large numbers of endpoints.


Where to Find Endpoints

Navigate to Inventory → Endpoints.

The list shows all endpoints on your account. Each row displays the ICCID, name (if set), current state, assigned Endpoint Group, and last activity time.

Filtering and search:

FilterUse it to
StatusShow only Active, Pending, Suspended, etc.
Endpoint GroupShow all endpoints in a specific group
TagFilter by a tag you have applied
SearchFind by ICCID, name, or reference

Actions

From the Endpoints list you can:

ActionHowNotes
View detailsClick the view icon or the ICCIDOpens the full endpoint detail view
EditClick the edit edit iconUpdate name, tags, static IP, IMEI lock
Assign to groupTick one or more checkboxes → Assign to GroupMoves selected endpoints from Pending to Active
SuspendActions menu on the detail viewBlocks traffic immediately
TerminateActions menu on the detail viewIrreversible — confirm carefully

Suspend and Terminate can also be applied to multiple endpoints at once by selecting them with the checkboxes before opening the Actions menu.